Our Commitment
6 Core Principles for Protecting Your Data
Protecting your privacy is our top priority at bj bet.
Encrypted storage
All your personal data is stored on servers secured with SSL/TLS encryption. No unauthorized party can access this information.
Data Use Transparency
We only collect what is needed to provide our services. We always let you know what your data is being used for.
Not Shared with Third Parties
Bj bet never sells your personal information to third parties. Data may only be shared in limited cases where required by law.
Your Control
You can view, correct, or request deletion of your data at any time. Full control over your information remains in your hands.
Cookie Transparency
We are transparent about which cookies we use and why. Nothing beyond essential cookies is stored without your consent.
Spam-Free Communication
Your email or phone number is only used for essential notifications. You can opt out of marketing notifications at any time.
1. Introduction
Bj bet is a trusted online gaming and betting platform in Bangladesh. We believe that trust is the foundation of a great gaming experience — and that trust is built through transparency. That is why our Privacy Policy is written in clear, straightforward language.
This Privacy Policy explains in detail what types of data bj bet collects, how that data is used and stored, who it may be shared with, and what rights you have over your information.
By registering or using our platform, you agree to this Privacy Policy. If you have any questions about any part of it, please contact our support team directly.
2. Information We Collect
Bj bet only collects the information needed to provide you with the best possible service. We never ask for data that is not necessary.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Phone number, email address | Account confirmation and communication |
| Financial information | Mobile banking number (bKash/Nagad) | Transaction Processing |
| Device Information | IP address, browser, and operating system | Security & Fraud Prevention |
| Usage Data | Login time, game history, betting records | Service Improvement & Responsible Gaming |
| Cookie Data | Session cookies, preference cookies | Improving User Experience |
3. How Your Information Is Used
Bj bet uses your information for the specific purposes outlined below. Each use has a clear reason behind it, and we never misuse your data.
- Account management: To create, verify, and keep your bj bet account secure.
- Transaction Processing: To securely process deposits and withdrawals.
- Customer Support: To resolve your complaints, questions, or issues as quickly as possible.
- Responsible Gaming: To detect signs of gaming addiction and provide timely support.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal compliance: To comply with applicable laws and regulations.
- Platform Improvement: Using analytical data to further improve your experience.
- Relevant Offers: To inform you of bonuses and promotional offers tailored to your preferences (with your consent).
4. Data Sharing Policy
Bj bet never sells your personal information or shares it with third parties unnecessarily. Your data may only be shared in the following limited circumstances:
- Payment Processors: Necessary data is shared with bKash, Nagad, or other approved payment service providers to complete transactions.
- Law enforcement agencies: We may be required to share information with relevant authorities under a court order or legal obligation.
- Anti-Money Laundering (AML): We are legally required to report suspicious financial transactions to the relevant regulatory authorities.
- Technology Service Providers: Trusted technology partners for server hosting or cybersecurity services — operating under strict confidentiality agreements.
Your data is not shared in any circumstances beyond those listed above. bj bet does not send your information to any advertiser or data broker without your explicit consent.
5. Data Protection Measures
Bj bet uses industry-leading technology to protect your data, and our security infrastructure is updated on a regular basis.
- SSL/TLS encryption: All data transferred between your browser and our servers is protected with 256-bit encryption.
- Firewall Protection: An advanced firewall system blocks unauthorized access.
- Secure Data Centers: Our servers are kept under 24/7 security monitoring.
- Two-Factor Verification: Additional verification is automatically triggered upon detection of a suspicious login attempt.
- Regular Security Audits: Regular audits are conducted by external cybersecurity experts.
- Staff training: All our staff receive regular data protection training.
6. Cookie Policy
Cookies are small text files stored in your browser. bj bet uses the following types of cookies:
- Essential cookies: These are strictly necessary for login sessions and platform security. Disabling them will prevent the platform from functioning properly.
- Functional cookies: To remember your language preference and display settings.
- Analytics Cookies: To understand which pages are used most and by how many users — data is collected on a fully anonymous basis.
- Marketing Cookies: To show relevant offers — activated only with your consent.
You can manage cookie preferences through your browser settings at any time. However, disabling essential cookies may affect the availability of certain features.
7. How Long We Retain Your Data
Bj bet does not retain your data longer than necessary. Below is a breakdown of how long different types of information are kept:
- Account information: For the duration of the active account and 5 years after closure (as required by law).
- Transaction Records: A minimum of 5 years in accordance with financial regulations.
- Game History: 2 years after account closure.
- Support Chat: 1 year from the date of resolution.
- Device Logs: Automatically deleted after 90 days.
- Marketing Data: Deleted promptly upon withdrawal of consent.
Once the retention period expires, your data is permanently deleted or fully anonymized so that you can no longer be identified in any way.
8. Your Data Rights
As a bj bet member, you have the following rights over your own data:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that we limit the processing of your data in certain circumstances.
Right to Data Portability
You can receive your data in a structured format and use it elsewhere.
Right to object
You may object to the use of your data for marketing or profiling purposes.
9. Protection of Minors
Bj bet strictly prohibits registration by anyone under 18. Age is verified at the time of registration, and additional proof may be requested in cases where there is reasonable doubt.
We do not knowingly collect or process data from minors. If a minor has registered by mistake, the relevant guardian can contact us and we will immediately close the account and delete all associated data.
10. Privacy Policy Changes
Bj bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or a platform notification.
Continuing to use the bj bet platform after any changes take effect will be considered acceptance of the updated policy. The "Last Updated" date at the top of this page will always reflect the most recent change.
Previous versions of this policy are archived with us. You may request access to an earlier version through our support team if needed.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our dedicated privacy team directly. We take every message seriously.
- Support Email: [email protected]
- Live Chat: Click the chat icon at the bottom right of the platform.
- Response Time: Typically within 24 hours.
- Support Hours: 24 hours a day, 7 days a week.